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Shipping FAQ

When will you ship my order?
Orders placed by 2:00pm EST will ship same day M-F. Orders placed over the weekend will ship the following business day.

What happens if my product is damaged during shipping?
If you receive any damaged product, please take pictures and send alongside a brief description within 24 hours of receiving your order.

Why hasn't my product shipped yet?
The products we provide are subject to change. While we make our best effort to keep item availability on the website up to date, certain products that appear on the website may be out of stock. In the case an order is placed and we are out of stock we will contact you about the unavailability shortly after the order is placed, and work out an alternative solution or refund the payment.

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